ICE Implements New Policies Following Complaint of Alleged Abuse at Cibola County Correctional Center

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MILAN, NM – A 2022 complaint about Cibola County Correctional Center has been addressed by the Immigration and Customs Enforcement. After the alleged abuse of an immigrant in 2022, ICE determined that new policies were necessary to prevent alleged abuse in the future. The new policy was sent to attorney’s who filed the complaint, it outlines new requirements for all ICE facilities to follow, including new requirements for restraining people with disabilities.

The complaint was filed August 16, 2022 with the Department of Homeland Security by New Mexico Immigrant Law Center on behalf of Garrido Diaz, an immigrant from Nicaragua who is seeking political asylum in the United States.

The complaint alleges that both CCCC and the ICE Field Office in El Paso, Texas, failed in their duty to provide proper medical care to Diaz, as well as violating his rights to due process by not providing him with a translator. When he arrived at CCCC, the complaint alleges Diaz was abused and denied access to a device which can help him walk. CoreCivic Public Affairs Manager Matthew Davio said, “We vehemently deny any allegations of detainee mistreatment. There is a robust grievance process in place should a detainee ever feel that they have been treated unfairly,” he said the complaint is “[Not] accurate, nor reflective of our policies, procedures or values.”

Medical Neglect The complain opens by alleging serious medical misconduct by the corrections center. On July 6 Diaz injured his ankle – the complaint does not elaborate on how – and was in excruciating pain. He allegedly cried out for over an hour before staff members responded to his injuries. Staff provided him with ice packs and pain-relieving medicine before sending him away. Diaz continued to suffer through pain for the next several weeks, with his ankle turning colors and eventually the pain becoming too overwhelming for Diaz to stand. The complaint claims that Diaz requested a wheelchair multiple times but never received one, but was given a bottle of pain killer. Eventually, an unnamed guard was able to provide a walker.

Two more weeks would pass with the pain getting worse and worse before Diaz was given an X-ray. Diaz requested a copy of his X-ray and a diagnosis for his ankle, medical staff allegedly denied his requests.

On July 18 around 1 a.m., Diaz was woken from his sleep by CCCC staff and taken to an intake zone, his knee still injured, Diaz was shackled from his wrists to his ankles with several other inmates. Here, Diaz was allegedly denied use of his walker.

Diaz was taken out of his room because staff expected him to be deported, he was loaded into a van to be taken to an airport in Albuquerque, N.M. While waiting for his deportation flight, the Nicaraguan Government sent word that they would not accept Diaz from the US Government because of his ankle injury. Diaz was then taken to a different ICE facility, which the NM Immigrant Law Center believes to be the Torrance County Detention Center, which has been under significant scrutiny for its alleged mistreatment of immigrant detainees. While at the TCDC, Diaz pleaded to be seen by a doctor but was told he must wait until he returned to Cibola.

NM Immigrant Law Center has been denied, with each of their requests, to see the original X-ray photo taken at CCCC. In a statement, the organization raised concerns about whether CCCC and ICE were willingly going to send a man to Nicaragua, knowing he was injured.

Diaz was returned to Cibola by 9 p.m. The complaint alleges that he did not receive any food or water since 7 that morning. Diaz has had insomnia since this event, according to the complaint.

The next day, July 19, Diaz was taken to the infirmary where medical staff referred him to Cibola General Hospital. It was at CGH that medical experts realized Diaz had a fractured ankle. Diaz received a cast, and additional pain medication.

Weeks later, on August 5, a COVID-19 exposure in Diaz’s unit was reported. Diaz began to suffer COVID symptoms. On that evening, the entire unit was tested for COVID-19. The next morning, Diaz tested positive.

The unit was quarantined, with each of the inmates being placed in personal cells with a radio to contact CCCC officers. The complaint alleges that officers never responded to correspondence from the inmates. On August 10 one of the quarantined inmates allegedly fell ill, and was very sick. Despite pleas from inmates, CCCC staff did not move to help the sick inmate, who did recover from the disease.

Attorneys with NM Immigrant Law Center are working with ICE to determine why the COVID-19 outbreak at CCCC was not released to the public.

The complaint further alleges that Diaz did not receive assistance when he was filing his asylum claims. Because Diaz does not speak English, and was not provided with Spanish documents, the complaint alleges that he was denied his right to due process under the law.

“I would like people to know what's happening to me because what I am living through is not easy, it's inhumane,” Diaz said in a statement released by NM Immigrant Law Center. “I imagine many others detained here are living through the same inhumane conditions. We’re people just like anyone else, we should have the same rights as everyone else. Unfortunately, here, our rights don’t matter.”

Diaz has since been deported to Nicaragua.

Sophia Genovese, senior attorney with NM Immigrant Law Center said, in a statement, “Here we are again: calling out medical neglect, significant mistreatment and discrimination against BIPOC immigrants, and due process violations that plague detained immigration proceedings. We hope this complaint to the CRCL Office at DHS and the newly created Detention Ombudsman finally creates accountability for the systemic and widespread human rights violations that occur at Cibola, and throughout the El Paso ICE area of responsibility. More than that, we demand the release of Mr. Diaz, reparations for the abuses he has endured, and access to full and fair asylum proceedings”

Staff Denies Claims

Staff at Cibola County Correctional Center vehemently deny the allegations made in the complaint. The lawsuit comes around the same time the prison loses a large chunk of its upperlevel admin staff.

CCCC is located at 2000 Cibola Loop in Milan. It houses inmates for Cibola County, ICE, and the United States Marshal’s Service. This is not the first time the facility has been affected by claims of abuse toward ICE inmates.