Cibola General Hospital Earns Prestigious 4-Star Rating from National Rural Rating System

  • Cibola General Hospital Earns Prestigious 4-Star Rating from National Rural Rating System
    Cibola General Hospital Earns Prestigious 4-Star Rating from National Rural Rating System

GRANTS, NM – Cibola General Hospital a committed healthcare provider in Cibola County, is proud to announce that it has been awarded a prestigious fourstar rating by the National Rural Rating System (NRRS), a program recognizing excellence in rural healthcare.

This esteemed designation is a testament to Cibola General Hospital's dedication to delivering high-quality care and exceptional patient experiences. The NRRS evaluates hospitals based on rigorous standards, including patient satisfaction, quality of care, and overall hospital performance.

'We are overjoyed to achieve a four-star rating! It is a recognition of the passion and dedication our team invests in delivering exceptional care to our community, reinforcing our commitment to every patient's well-being and satisfaction.' – Thomas Whelan, CEO The four-star rating reflects Cibola General Hospital's ongoing commitment to meet the unique healthcare needs of the rural community it serves. This recognition highlights the hospital's success in providing outstanding medical services, despite the challenges often faced by rural healthcare facilities.

Brian Lee, Chairman of National Rural Rating System reflects, “This award is a testament to their unwavering commitment, dedication, Mexico, dedication, expertise and compassionate care provided to the community every day. In a rural setting, where healthcare challenges are unique and often complex, achieving this level of excellence signifies not just clinical capabilities, but also a deep connection to the community. This recognition reaffirms rural healthcare to be a beacon of health, hope, and healing.”

Cibola General Hospital extends its heartfelt thanks to its dedicated team of healthcare professionals, whose tireless efforts and unwavering commitment to patient care have made this achievement possible.

Established in 1959, Cibola General Hospital has been a cornerstone of healthcare in Cibola County, New Mexico. Guided by a local Board of Trustees and a robust set of local leaders, our 25-bed critical access hospital offers a comprehensive range of services, including primary care, general surgery, 24-hour emergency care, cardiology, intensive care nursing, obstetrics, pediatric dentistry, podiatry, and full-service laboratory and radiology. Our mission is encapsulated in the statement: 'Let our family CARE for your family.' This embodies our pledge to provide compassionate and personalized care to each individual we serve. As an integral part of the community, we aspire to be the healthcare provider of choice for families, friends, and the community at large.

The 5-Star Rating System ranks rural and critical access hospitals – with five stars being the top ranking and one star being the lowest. The Star Ratings are like the CMS Stars, which allow hospitals/clinics to promote their success and are used as high-quality recognitions. Most small and rural hospitals (60%) do not qualify because of low number of qualifying inpatients for the CMS Rankings, but are held to the same high patient satisfaction criteria. This new program recognizes the hard work and dedication rural and critical access hospitals provide across the country. The rankings will include overnight hospital stays (HCAHPS) and are based on data collected by certified CMS patient satisfaction vendors. For more information visit FiveStarRatings.org.